Outstanding post Martinsr. We need more like it.
As always....let the buyer beware.
I was once the assistant manager at a dealership shop. I got fired. The manager said that I didn't have the skills required for the job. When I asked what he meant by that, he said "You don't know how to keep the customers happy". Still confused I pressed him for more.
I almost fell over at his reply. "You have to learn to tell people what they want to hear, so they won't keep coming around and bothering us."
What!! Then the kicker..."Most of these people don't know what's going on anyway, so baffle them with BS and they always drive away happy"!
The owner of the dealership was none too pleased, but the idiot is still there (this was five years ago) and according to my insiders, he's still up to his fun and games.
It's a shame really. But I learned an important lesson. Now I know what to watch out for.
