Hi Rick with NPD Parts,
I completely understand your reasoning concerning the price increases from when the catalog was published (January) up until now. (August) I have a suggestion for you, that many parts suppliers do. I have received an updated price list with a paper flyer explaining the price increases and listing all items with part numbers and their new prices. Just something to consider, so there is no confusion. Customer service in another thing. Take a good look at your counter people. I have had to fire counter people right on the spot due to their bad attitude and unprofessional behavior.
Tim
Last edited by fixit1958; 08/03/2015 2:04 AM.
