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Thumbs up to Jim Carter's
#232738 Thu Apr 26 2007 11:10 PM
Joined: Jan 2004
Posts: 222
Shop Shark
At times I (rightfully) whine about venders and reproduction parts, so I also think I should give a heads up when one treats you right. When I got my bed strips in a fairly large order from Jim Carter last summer, I set them aside and at one point painted them. Recently went to put bed together and found out one had been punched wrong. I knew I was way outside of their return policies and I had painted the strip. I was also not about to ship back a 6 ft long $9.00 part. Well I emailed them (as part of another small order) and said, 'I know you don't have to, but on my word, it would be nice if you send new free bedstrip and not require a return.' It was at my house in about a week. That was good customer service.

1950 Chevy 3100
261, 4 speed
Purchased 1977

1964 Pontiac Lemans Convert
Re: Thumbs up to Jim Carter's
#232739 Thu Apr 26 2007 11:59 PM
Joined: Jun 2003
Posts: 516
Shop Shark

"Do not walk behind me, for I may not lead. Do not walk ahead of me, for I may not follow. Do not walk beside me either. Just leave me alone, you're starting to freak me out."

1957 GMC 150
Re: Thumbs up to Jim Carter's
#232740 Fri Apr 27 2007 12:02 AM
Joined: Mar 2005
Posts: 665
Shop Shark
i have always been pleased with jc's , even when something wasnt right i' ve alwys been taken care of.........dave

1949 Chevrolet 3100

"When this thing hits 88 miles an hour, you're going to see some serious sh%t." -Doc Brown
Re: Thumbs up to Jim Carter's
#232741 Fri Apr 27 2007 12:28 AM
Joined: Apr 2006
Posts: 227
Shop Shark
I've used Jim Carter for some parts. Sounds like I ought to stick with them for everything. That's good customer service.

58 Fleetside, 235, "The Old Buckin' Bronco"
Re: Thumbs up to Jim Carter's
#232742 Fri Apr 27 2007 01:23 AM
Joined: Nov 2005
Posts: 55
Wrench Fetcher
posted 03-31-2007 09:41 AM
My wife and I went to Kansas City on Monday and Tuesday of this past week.

I was going to buy some parts for my 1953 3600.
I brought a catalogue for the lenexa store with me.

Driving down 24 highway in Independence, I spot a art deco chevrolet and then Jim Carter's.

My wife was driving the S-10, so she turned around and I got all the parted I wanted.

Good service, reasonable prices and friendly staff at Jim Carter's.


Here is a link to some stuff about my brothers and I
Re: Thumbs up to Jim Carter's
#232743 Fri Apr 27 2007 01:54 AM
Joined: Feb 2006
Posts: 443
Shop Shark
Ok, I can't help myself. I have to add my .02 cents worth. I have placed about 6 orders with JC. Out of the first 4, three were either screwed up or priced wrong. After email, live help chat, and telephone conversations all I got was the old run around. Unless I cannot find what I want someplace on the planet I would MAYBE consider JC. In my book if I was to give Jim Carter an upright digit it sure as he** wouldn't be my thumb.

Re: Thumbs up to Jim Carter's
#232744 Fri Apr 27 2007 05:07 AM
Joined: Nov 2004
Posts: 1,762
Shop Shark
I never ordered from them, but I did buy a couple things from them at a swap meet. I was pleased with their knowledge, and service.
I plan on stopping by their place the next time I get to KC.


J Lucas

1941 Chevy 1/2-Ton
1942 Chevy 1.5-Ton SWB
1959 Chevy Apache 31 Fleetside
1959 Chevy Apache 32 Fleetside
1959 Chevy Viking 40

My Flicker Photos!

Re: Thumbs up to Jim Carter's
#232745 Fri Apr 27 2007 12:49 PM
Joined: May 2006
Posts: 679
Shop Shark
Stepping back a little further, isn't it a great thing that we have so many parts available and can choose among suppliers? Like you, I've had my problems with part quality, same part being sold by ALL of the houses, but it is a relief to know that we aren't having to scrounge for every last part like the guys in the Terraplane Club.


Re: Thumbs up to Jim Carter's
#232746 Fri Apr 27 2007 11:30 PM
Joined: Feb 2007
Posts: 515
Shop Shark
great to hear of somebody taking good care of costomers

1949 Chevy 3600 Flatbed all orginal
1964 gmc 4000
1973 gmc 6000
2005 chevy duramax 4x4
1994 chevy 1500
Trucks are GM and Tractors are Orange

"I don't measure a man's success by how high he climbs but how high he bounces when he hits bottom." - General George S. Patton

Moderated by  Justhorsenround 

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